Child Care Questions & Answers

There are three ways you can submit an application for child care subsidy.

If you live in southern Nevada:

• Email the application to ccdp@dss.nv.gov.
• Create an account and/or apply through Access Nevada.
• Mail to 1470 College Parkway, Carson City, NV 89706.
• Drop it off at any DSS location.

If you live in northern Nevada:

• Creating an account and/or apply through Access Nevada.
• Sending an email to subsidy@childrenscabinet.org. 

Please contact 775-684-0625 or email the Child Care and Dvelopment Program at ccdp@dss.nv.gov.

The income chart is available on the DSS Child Care website or on nevadachildcare.org. The State Median Income (SMI) amounts are determined by the Administration for Children and Families (ACF). All household income is evaluated using gross monthly income. Child care subsidy is paid at the state max rate minus any copayment amount the family may be responsible for.

The new income thresholds and flat rate copayment changes will only effect renewals and new applications received after October 1, 2024.

Copayments are based on household income and size, applied per family, regardless of the number of children in care. Families should contact their Case Manager to determine their specific copayment amount, which will also be indicated on their certificate. The current certificates will remain unchanged, and flat rate copayment amounts will not be implemented until renewal.

Families who no longer qualify for the child care subsidy program will be responsible for paying for their child care costs in full. For further assistance with child care financial expenses, you can call Nevada 211 or text your zip code to 898211.

The current waitlist is constantly changing due to the new income guidelines effective October 1, 2024, as well as new applications for child care assistance. Families will be notified when they are approved or denied for subsidy, or when a slot becomes available.

The policy on adopted children remains unchanged. For children in foster care, the foster parent's income is not counted, but it will count if the child is adopted or placed under legal guardianship. Children in foster care are exempt from copayments and the wait list (see question 7). Once legal guardianship is established, the guardian's income becomes countable for child care subsidy eligibility. Caregivers who obtain legal guardianship may receive subsidy assistance if they meet the income guidelines. Non-related individuals living with the applicant do not need to be included in the child care subsidy application.

• TANF/New Employees of Nevada (NEON)
• Foster Care/Child Protective Services (CPS)
• Wraparound (Head Start/Early Head Start)

Households experiencing homelessness, Households who only use Out-of-School Time (OST) or Out-of-School Recreation (OSR) providers, and households with individuals attending an approved Substance Use Disorder (SUD) treatment or recovery program through the Nevada Division of Public and Behavioral Health (DPBH). SUD populations are evaluated on a special consideration basis.

Certificates are issued at the time of approval and are sent to providers and families for ongoing cases. Current copays will remain in effect until the listed expiration date. If you have not received a child’s certificate, reach out to your case manager at The Children’s Cabinet. Flat rate copayments will only be recalculated for new applications and at renewal. Providers can still collect the current copayment listed on current certificates from parents until they receive their new copayment with their new certificate. If a child attends more than one provider, the monthly copayment must be split equally among the number of providers used. Certificates will indicate the monthly family copayment and the number of providers.

Subsidy is a cost-share between the state and the families. The copayment is the parent’s responsibility to pay to the child care provider. The copayment amount is deducted from the maximum rate that the state pays. Any additional costs the providers charges are the responsibility of the family.

The copayment is a flat family monthly rate regardless of the number of days that a child attends. It is not prorated.

Discretionary days are tracked in the Nevada Child Care System (NCCS). Please reach out to your case manager to determine a child’s remaining discretionary days.

Parents are responsible for ensuring that copayments and any outstanding balance(s) are paid in full to the current provider prior to transitioning. Providers have the right to unenroll children when copayment arrears are not paid. It is recommended that parents pay providers upon enrollment and prior to care being provided for the month.

Overages can apply to wraparound (Early Head Start/Head Start) services depending on how much the provider charges. Copayments are waived for wraparound certificates.

Subsidy is a cost-share between the state and the families. The copayment is the parent’s responsibility to pay to the child care provider. The copayment amount is deducted from the maximum rate that the state pays. Any additional costs the provider charges are the responsibility of the family.

The family copayment is applied to the entire household, not per child. The copayment will be deducted from provider payments equally based on the number of provider(s) child(ren) are enrolled with. This information will be listed on the certificate.

Timesheets can be submitted after the last working day of the month. Timesheets for the same family but different children can be submitted in one email. Providers need to ensure that timesheets are legible, has both the parent’s and provider’s signature, has the correct date, and then it can be entered into the system for payment.

Copayments were reinstated in April 2024. The flat rate copayments went into effect October 1, 2024, for new applications and renewals. Copayment arrears are the responsibility of the family and must be paid directly to providers. Providers have the right to unenroll children when copayment arrears are not paid.

Payments should be issued within 30 business days of reciept of a submitted completed timesheet. 

The number of providers will be indicated on the child's certificate. 

Copayments are the responsibility of the parent(s) and represent an agreement between the parent(s) and provider(s). Providers have the discretion to be flexible in establishing payment plans for families.