Your Rights
You Have the Right to:
- Have your application accepted on the same day you contact the Social Services office in person;
- Have an adult who knows your situation apply for you if you cannot appear at the social services office;
- Receive SNAP benefits within 30 days after you apply if qualified;
- Receive SNAP expedited benefits within 7 days if you are in immediate need and qualify;
- Not be discriminated against because of age, sex, race, color, disability, religious creed, national origin, or political beliefs;
- Be informed if the social services office is going to reduce or terminate your benefits during your certification period due to a change in your situation that you failed to report in writing;
- Examine your own case file and the SNAP rules, and
- A fair hearing if you disagree with any action taken on your case.
Fair Hearing Process:
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You can ask the Social Services office for a fair hearing in writing, in person, or telephone. The office will provide you information about the hearing rules.
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You are Responsible to:
- Answer all questions on the application completely and honestly. Sign your name to certify, under penalty of perjury, that all your answers are true and correct.
- Provide proof of all information needed to determine eligibility.
- Promptly report changes in household circumstances to the Social Services office.
- Not put your money or possessions in someone else's name to be able to receive SNAP benefits.
- Not sell, trade, or give away SNAP benefits.
- Use SNAP benefits only to buy eligible items.
PLEASE NOTE: People who break SNAP rules may be disqualified form the program.